trustmarkdigital.com

 

Effective Date: September 4, 2026

TrustMark Real Estate & Marketing (“TrustMark”, “we”, “us”, or “our”) operates the website https://trustmark.com.pk (the “Site”). This Privacy Policy explains what information we collect from visitors to our Site, how we use it, who we share it with, and the choices and rights available to you.

By using our Site, you agree to the collection and use of information described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number
  • Any additional details or message you choose to include

We collect this information only when you voluntarily submit it through our contact form to inquire about our real estate and marketing services.

1.2 Information Collected Automatically

When you visit our Site, certain information may be collected automatically through Google Ads and Google Analytics, including:

  • Your approximate location (city/country level, based on IP address)
  • Device and browser type
  • Pages visited, time spent on the Site, and referral source
  • Interactions with our ads, including clicks and conversions (such as submitting the contact form)

This data helps us understand how visitors use our Site and measure the effectiveness of our advertising campaigns.

2. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies provided by Google Ads and Google Analytics to:

  • Measure the performance of our advertising campaigns
  • Understand which of our ads led a visitor to our Site
  • Track conversions, such as contact form submissions
  • Improve our Site and marketing based on aggregate usage patterns

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the Site. You can also opt out of personalized advertising through Google’s Ads Settings (adssettings.google.com) or by visiting the Digital Advertising Alliance’s opt-out page.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about our real estate and marketing services
  • Contact you by phone, email, or WhatsApp regarding your inquiry
  • Measure and improve the performance of our Google Ads campaigns
  • Understand Site usage and improve user experience
  • Comply with legal obligations, where applicable

We do not use your contact form information for any purpose beyond responding to your inquiry and related business communication, unless you separately opt in to marketing communications.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

  • With Google (Google Ads and Google Analytics), for the purpose of measuring ad performance and website analytics, in accordance with Google’s own privacy policy
  • With our internal team members who need the information to respond to your inquiry
  • If required by law, regulation, legal process, or governmental request
  • To protect the rights, property, or safety of TrustMark, our customers, or others

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and to maintain business records, typically for a period of up to 24 months, unless a longer retention period is required by law or you request earlier deletion. Analytics and advertising data collected via Google is retained according to Google’s own data retention settings, which we configure in line with applicable regulations.

6. Data Security

We take reasonable technical and organizational measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Visitors

TrustMark Real Estate & Marketing is based in Pakistan, and our Site is accessible to visitors worldwide. If you are accessing our Site from outside Pakistan, please note that your information may be processed and stored in Pakistan or in other countries where our service providers (such as Google) operate. By using our Site, you consent to this transfer and processing.

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws such as the GDPR, you have rights that may include the right to access, correct, delete, or restrict the use of your personal data, and the right to object to processing or to data portability. To exercise any of these rights, please contact us using the details in Section 9.

8. Your Choices and Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent to processing, where processing is based on consent
  • Opt out of receiving marketing communications from us at any time

To exercise any of these rights, please contact us at info@trustmark.com.pk. We will respond to legitimate requests within a reasonable timeframe.

9. Children’s Privacy

Our Site and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

  • TrustMark Real Estate & Marketing
  • Website: https://trustmark.com.pk
  • Email: info@trustmark.com.pk